HOW AMBITIOUS BUSINESSES CAN ACHIEVE THEIR POTENTIAL

The Next Step

Ebook Part 12: Compelling ways to delight the customer

Interview with Ulf Sandberg Founder / Managing Director Paradigm Communications
According to Sandberg, an owner-manager needs to know their strengths and weaknesses. “From the start I’ve tried to get myself out of as many tasks as possible, bringing better people in to do them,” he says. “You do need to separate ownership from your role in the company. If you consider yourself to be a shareholder, why would you then feel it’s a requirement for you to manage everything?
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